FACILITIES SERVICE PROVIDERS

Facilities Management
Software Built for
Service Providers.

Azolla helps facilities service providers manage clients, sites, work orders, contractors and compliance from one connected platform — giving teams greater control and visibility across every service contract.

Manage Multiple
Clients & Sites
Coordinate
Mobile Teams
Improve Service
Delivery
CAFM + IoT
in One Platform
WHAT AZOLLA HELPS YOU MANAGE

Built for Complex
Service Operations.

Azolla gives facilities service providers the software tools to manage customers, contracts, sites, teams, contractors and compliance from one connected system — helping standardise service delivery across every account.

Client & Site Management

Manage multiple customers, contracts and facilities from one central facilities management system.

Work Order Management

Create, assign and track reactive and planned work across client sites and service teams.

Mobile Workforce Management

Coordinate technicians and mobile teams with clear job information, priorities and real-time updates.

Contract & SLA Visibility

Keep service activity visible against customer requirements, priorities and agreed service levels.

Compliance & Audit Trails

Centralise maintenance history, records and compliance information across customer estates.

Customer Reporting

Provide clients with clearer operational reporting, service visibility and performance information.

IoT & Connected Services

Add real-time sensor monitoring and automated facilities workflows to strengthen your service offering.

HOW IT WORKS

From Client Request
to Service Delivery.

Azolla connects your service desk, operations teams and field workforce in one facilities management system — helping work move efficiently from the initial client request through to completion, performance tracking and reporting.

See Azolla in Action
Facilities service provider receiving a client maintenance request through facilities management software
01
Client Request Received

Client requests are captured and logged against the correct site and service requirement.

Facilities service provider assigning work to engineers across customer sites
02
Work Assigned

Jobs are allocated to the right engineer, internal team or external contractor.

Facilities service engineer completing maintenance work on-site using a tablet
03
Service Delivered

Engineers complete work on-site and update job information directly from the field.

Facilities service provider reviewing service performance and client reporting software
04
Performance Reported

Track completion, service performance and operational data for client reporting.

KEY USE CASES

Built for Modern
Service Delivery.

Azolla facilities management software helps service providers coordinate people, sites and customer requirements — giving operations teams greater visibility and control across every service contract.

Facilities service provider managing multiple client sites using facilities management software
01

Multi-Client Service Delivery

Manage multiple customer contracts, sites and service requirements through one connected facilities management system.

Facilities service engineer managing maintenance jobs on-site using a tablet
02

Mobile Workforce Coordination

Give engineers and field teams access to job information, priorities and updates wherever service delivery takes them.

Facilities service provider coordinating contractors and subcontractors on-site
03

Contractor & Subcontractor Management

Coordinate third-party service delivery, monitor work activity and maintain visibility across outsourced jobs.

Facilities service provider reviewing SLA performance and client reporting software
04

SLA & Client Reporting

Track service activity and performance information to provide customers with clearer, more consistent reporting.

One system across clients, contracts and service teams — built to support consistent facilities service delivery.
CONNECT YOUR CLIENT ESTATES

CAFM + IoT for
Smarter Service Delivery.

Azolla helps facilities service providers combine day-to-day service management with real-time building data — creating opportunities to identify issues earlier, automate workflows and deliver more proactive support across customer estates.

Connected sensors can help your teams monitor occupancy, environmental conditions, leaks and plant performance, then turn sensor events into alerts, work orders and operational action.

Use Azolla IoT your way.

Connect Azolla IoT with the Azolla Platform, or integrate sensor data with your existing CAFM, CMMS or facilities management system.

Explore Azolla IoT Solutions
Connected
Service Operations
CAFM + IoT
Occupancy Monitoring

Use real-time space utilisation data to support demand-led services and smarter resource allocation.

Environmental Monitoring

Monitor temperature, humidity and air quality conditions across customer facilities.

Leak Detection

Identify potential leaks early and trigger alerts before incidents escalate into costly damage.

Plant & Asset Monitoring

Add live building and plant data to support more proactive maintenance and service delivery.

RESULTS THAT MATTER

Supporting Better
Service Performance.

By bringing client requests, service delivery, workforce activity and reporting into one system, facilities service providers can reduce administration, improve responsiveness and deliver greater visibility across customer contracts.

Typical Facilities Service Provider Outcomes
What more connected service operations can help deliver
Service Providers
30%
Less Service Administration

Reduce manual coordination and duplicated processes by centralising jobs, clients, sites and service information.

35%
Faster Job Resolution

Improve response and completion times by giving service teams clearer workflows, ownership and mobile access.

90%+
Service & Compliance Visibility

Maintain clearer maintenance histories, audit trails and operational records across multiple customer contracts.

25%
Operational Efficiency Improvement

Improve coordination across service desks, engineers, contractors and customer sites through connected facilities software.

WHY AZOLLA

Built to Support
Service Providers as They Grow.

Azolla is more than facilities management software. It is designed to help service providers standardise operations, improve customer visibility and scale delivery across increasingly complex contracts, teams and client estates.

Built for Multi-Client Operations

Manage different customers, contracts, sites and service requirements through one connected platform.

Flexible & Scalable

Configure Azolla around your service model and scale from individual contracts to large multi-site customer estates.

Dedicated Support

Work with an experienced team to support implementation, adoption and ongoing operational success.

Continuous Innovation

Benefit from ongoing development across CAFM, mobile working, reporting, integrations and IoT.

GET STARTED

See Azolla in Action
for Your Service Operation.

Discover how Azolla facilities management software can support your clients, contracts, mobile teams and service delivery — giving you one connected system to manage operations across every customer estate.

Facilities Management Software
Multi-Client Operations
CAFM + IoT
Built Around Your Service Model
Service Operations
LIVE
Client Sites
24
Connected
Active Jobs
86
Live Workflow
Work Orders
Live & Managed
Client Reporting
Connected
CAFM + IoT
Integrated
Better Visibility. Better Service Delivery.
Stronger Client Relationships.