Making IOT Work for the Customer

Retail Facilities 

Facilities Management within a retail setting is a fast paced environment made all the more complicated by the risks introduced by visitors to the store.

From ensuring that important statutory checks happen on time, managing contractor visits including issuing Permit to Work, to dealing with spills on an aisle, everything needs your attention.

Azolla helps you prioritise your day, highlighting the activities that need to happen while allowing you to add to the “to do” list on the move via that Azolla App. With immediate access to asset information including warranty data, you can decide how to deal with a problem on the move.

Azolla’s IOT sensor integration provides you with real-time access to your store and its assets. Sensors like leak detection can be easily implemented, especially in high-traffic areas where accidents can occur.

Why we are different

Azolla allows you to implement a Facilities Management system capable of planning your day to day operations in real time. By incorporating your planned maintenance programme with the real time monitoring capable from sensor technology, Azolla allows you to monitor your store or shopping centre in real time 24/7 creating alerts to get work done as and when they happen.

The Azolla scheduling module allows you to plan visits to store, automatically check insurance details, organise permit to work and attach service records. Reactive work can automatically route to nominated staff or contractors based on work type or location. By integrating sensor technology or data from your Building Management System (BMS) this work can be generated and stored in one place.

Using the Azolla App staff can access their work on the move, make recommendations and file their paperwork electronically. Where external contractors are used, work can be sent and responded to via email and then Azolla can be updated based on the email response.

What we do

Azolla was built by Facilities Managers for Facilities Managers. Technology serves best when it is understood by those creating it.


Scheduling & IOT

Azolla allows you to manage hard and soft planned maintenance activities using the scheduler. Contractor visits can be scheduled via email ensuring the contractor is notified in advance of the due date.

Sensors can be linked to hard assets, monitoring performance and prompting early intervention if required.

On Demand Cleaning

On Demand cleaning brings a new level of cost efficiency and improvements in  hygiene effectiveness. Using the Azolla IOT module the entire Store can be monitored in real time. From tracking area usage to leak protection automatically alerting cleaning staff, the entire process can be automated.

Property Management

Track Lease & Break Clauses in one place. Understand rental/service costs per square foot and per location. 



Allow Staff to raise requests through a PC or Phone, automatically routing high priority requests like cleaning alerts to the correct FM team member. 

Work assigned to external contractors can be sent and acknowledged via email. SLA management and the Azolla escalation engine ensures requests aren’t ignored and services levels adhered to.

Health & Safety

Permits can be sent directly to the contractor with the acknowledgement and verification process occurring within email. Permits are linked to work orders, method statements can be attached and the administration approval process simplified.

Our Risk Assessment module allows risks to be identified, corrective actions to be issued and closed.

Supplier & Contractor Management

A complete register of Contractors & Suppliers can be stored on Azolla along with their corresponding documentation including insurances.  Renewal notifications can be sent directly to the contractor for documentation due to expire while Suppliers can then log onto the Supplier portal to upload their documentation for review.

Customer Success Management

We learn by doing and listening to the Customer

User Population

Sites mobilised for clients

Assets Added

Active Sensor Data Points

REturn on Investment

It is possible to lower costs by adopting best practice.

Moving to an On Demand cleaning model lowers costs by targeting resources where the need is most.

Occupancy Management allows you to plan resources around building usage as well as lower energy and catering costs.

A Planned Maintenance job is 3-5 Times More Expensive than an Unplanned Job. Costs are lowered by lower overtime and contractor call-out charges.

Using IOT sensor technology to monitor equipment in real-time lowers callout charges while allowing for earlier resolution of issues.

  • On Demand Cleaning Model Lower Cleaning Costs by- 20%
  • Occupancy Management helps to lower Catering Costs -12%
  • Planned Maintenance Model lowers Overtime and Contractor Costs – 20%
  • IOT Sensor Monitoring Lowers Call out charges by – 8%