Making IOT Work for the Customer

healthcare Facilities 

As a Facilities Manager in a healthcare setting your job is made more complex by having to factor in patient welfare to every decision. In the post Covid world, this has become even more demanding.

Azolla helps Facilities Managers manage both hard and soft services along with the ability to risk assess each job, plan the contractor visit and store service reports. Contractors can be issued Permits for work while our Supplier Management module checks insurance details.

With our sensor technology, Azolla leverages technology to provide real time monitoring of your facility allowing you to implement On Demand Cleaning, including the ability to notify hygiene teams remotely. CO2 monitoring allows you to help reduce the sources of infection while paper and towel sensors in toilet areas help to promote hygiene levels. 

All work is recorded on the Azolla system helping to support auditability and regulatory audits.

What we do for Healthcare

Azolla was built by Facilities Managers for Facilities Managers. Technology serves best when it is understood by those creating it.


  • Efficiently manage and prioritise service requests and maintenance issues.
  • Provide a centralised platform for staff to report and track facility-related problems.
  • Improve response times to critical maintenance requests, enhancing patient safety and satisfaction.
  • Generate data and reports to identify recurring issues and optimize facility management processes.

Planned Maintenance

  • Proactively schedule and manage routine maintenance tasks for medical equipment and facilities.
  • Extend the lifespan of costly medical equipment by preventing breakdowns and ensuring proper maintenance.
  • Reduce unexpected downtime and costs associated with emergency repairs.
  • Enhance patient safety by ensuring that essential equipment is always in working order.

Asset Management

  • Keep a comprehensive record of all assets, including medical equipment and facility assets.
  • Track asset location, condition, and maintenance history for efficient resource allocation.
  • Improve asset utilisation and reduce waste by identifying under-used or redundant assets.
  • Streamline procurement and disposal processes based on data-driven insights.

Equipment History

  • Maintain a detailed maintenance history for all medical equipment, tracking repairs, inspections, and usage.
  • Use historical data to identify equipment that may be prone to failures or requires frequent maintenance.
  • Schedule maintenance activities proactively, reducing equipment downtime and ensuring patient care continuity.
  • Enhance compliance by documenting equipment maintenance for regulatory purposes.

Patient Safety

  • Monitor and maintain a safe physical environment for patients, reducing risks and accidents.
  • Implement safety protocols to protect patients from slips, trips, falls, and other facility-related hazards.
  • Regularly inspect patient areas to ensure they meet safety standards and infection control requirements.
  • Provide staff with tools to report safety concerns and hazards promptly.

Legionella Management

  • Establish a comprehensive program for Legionella risk assessment and control.
  • Regularly test and monitor water systems for Legionella bacteria.
  • Implement control measures to prevent the growth and spread of Legionella in water systems.
  • Ensure compliance with regulatory requirements related to Legionella management.

BMS Integration

  • Integrate with Building Management Systems for centralised control of HVAC, lighting, and other building systems.
  • Optimise energy usage by implementing automated and responsive control strategies.
  • Monitor environmental conditions to maintain a comfortable and safe environment for patients and staff.
  • Reduce operational costs through efficient resource utilization and energy savings.

Room Temperature Monitoring

  • Continuously monitor room temperatures to ensure patient comfort and safety.
  • Implement alerts and notifications for temperature deviations that may impact patient care.
  • Maintain temperature records for compliance and audit purposes.
  • Adjust room temperatures remotely or automatically in response to patient needs or preferences.

Scheduling of Statutory or Non Statutory Maintenance

  • Plan and schedule routine maintenance tasks in accordance with legal requirements and manufacturer recommendations.
  • Ensure compliance with statutory maintenance obligations and certification renewals.
  • Prevent legal and financial risks by adhering to maintenance schedules and documentation.
  • Improve overall facility management by maintaining a proactive maintenance calendar.

Contractor Management

  • Maintain a database of approved contractors and service providers.
  • Streamline the bidding, selection, and contracting processes.
  • Monitor contractor performance and adherence to service level agreements.
  • Ensure accountability and quality of work through performance evaluations and feedback.

Corrective Action Management

  • Quickly identify and document unexpected issues and incidents within the facility.
  • Assign responsible parties and track the progress of issue resolution.
  • Implement corrective measures to prevent similar issues in the future.
  • Generate reports to analyze patterns and trends in facility-related problems.

Infection Control

  • Implement strict protocols for sanitation and hygiene to prevent healthcare-associated infections (HAIs).
  • Regularly inspect and clean patient rooms, common areas, and medical equipment to minimise infection risks.
  • Provide training and resources for staff to follow proper infection control procedures.
  • Maintain records and documentation to demonstrate compliance with infection control regulations.
“Azolla allows Highfield Healthcare to demonstrate compliance on all work completed on site, simply and easily. During scheduled or unplanned audits, historical work can be accessed, service reports reviewed and completion dates and details confirmed. Audits have become easy and compliance guaranteed”.
Senior Facilities Manager

Highfield Healthcare


Audit Ready

Stay prepared for regulatory audits and compliance requirements with audit-ready software. Streamline documentation, reporting, and data management to ensure a smooth and successful audit process.

Legionella Monitoring

Safeguard water systems and public health by monitoring and preventing Legionella bacteria growth. Legionella monitoring software ensures water safety, reduces health risks, and maintains regulatory compliance.

Room Temperature Monitoring

Maintain precise climate control for comfortable indoor environments. Enhance energy efficiency, customer satisfaction, and safety by monitoring and controlling room temperatures using advanced software.

HIQA and JCI Audits

Meet HIQA (Health Information and Quality Authority) and JCI (Joint Commission International) audit standards efficiently. Ensure compliance, quality healthcare services, and patient safety.

Boiler and Heater Monitoring

Optimise the performance and safety of heating systems with real-time monitoring. Improve energy efficiency, reduce operational costs, and prevent disruptions through boiler and heater monitoring for Healthcare with our software.

Co2 Monitoring

Monitor and control indoor air quality by tracking CO2 levels. CO2 monitoring software ensures safe and healthy environments, improves energy efficiency, and reduces health-related risks.

HealthcARE REturn on Investment

It is possible to lower costs by adopting best practice.

Moving to an On Demand cleaning model lowers costs by targeting resources where the need is most.

Occupancy Management allows you to plan resources around building usage as well as lower energy and catering costs.

An Unplanned Maintenance job is 3-5 times more expensive than a planned Job. Costs are lowered by lower overtime and contractor call out charges. 

Using sensor technology to monitor equipment in real time lowers callout charges while allowing for earlier resolution of issues. 

  • On Demand Cleaning Model Lower Cleaning Costs by- 20%
  • Occupancy Management helps to lower Catering Costs -12%
  • Planned Maintenance Model lowers Overtime and Contractor Costs – 20%
  • Sensor Monitoring Lowers Call out charges by – 8%

Why we are different

Azolla was built by Facilities Managers for Facilities Managers providing a software solution that incorporates planned and reactive maintenance with sensor technology at its core.  

Contractor visits can be scheduled electronically along with reviewing method statements or issue permits where appropriate. Azolla tracks insurance renewal, as well as any supporting documentation needed to visit the hospital, ensuring that only approved contractors are used. 

Using the Azolla App, staff can access their work on the move, complete statutory checks or make recommendations, filing everything electronically. This reduces the administration time needed while also enhancing traceability and providing real time reporting.

General hospital staff can report work or areas needing attention on line or via their phones, removing the need for a 24/7 helpdesk. Certain reactive work can also be routed to third party contractors automatically without helpdesk approval. While the escalation process ensures that if the contact person or contractor doesn’t respond promptly then a key contact can be notified. 

Using technology to help implement On Demand Cleaning also helps to prioritise key areas in the hospital or those with high traffic. Implementing sensor technology can also help to predict asset failure minimising the negative impact and potentially preventing the issue altogether.